Introduction

At Qibila AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered content publishing platform. By using Qibila AI, you consent to the data practices described in this policy.

1. Information We Collect

Account Information

When you register for Qibila AI, we collect:

• Name and email address
• Payment information (processed securely through third-party providers)
• Account preferences and settings
• Display name and profile information (optional)

Content Data

We collect and store:

• All content you create, edit, and publish (human-created or AI-generated)
• Chat messages and conversations with our AI assistant
• Metadata about your content (creation date, edit history, publication status)
• Public/private settings for your content

Usage Data

To improve our service and AI features, we collect:

• App performance metrics and error logs
• AI usage statistics (requests made, features used, processing times)
• Browser type, device information, and IP address
• Pages visited, features accessed, and interaction patterns
• Session duration and frequency of use

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze app performance and user behavior
• Improve AI functionality based on usage patterns

2. How We Use Your Information

We use the information we collect to:

Provide Services

• Deliver the Qibila AI platform and its features
• Process your content through our AI systems
• Store and manage your published content
• Provide customer support and respond to inquiries

Improve AI Features

• Train and enhance our AI models for better performance
• Analyze usage patterns to improve AI accuracy
• Develop new AI-powered features
• Identify and fix AI-related issues

Maintain App Performance

• Monitor and optimize system performance
• Detect and prevent fraud and abuse
• Ensure security and prevent unauthorized access
• Troubleshoot technical issues

Communications

• Send billing notifications and payment receipts
• Notify you of service updates and new features
• Respond to your support requests
• Send important service announcements

3. AI Data Handling

Internal AI Improvement

Your content may be used internally to:

• Improve AI model accuracy and performance
• Train our systems to provide better suggestions
• Identify and fix AI errors or biases
• Develop new AI capabilities

Data Sharing Limitations

We do not share your personal data or private content with third partieswithout your explicit consent, except:

• When you explicitly make content public
• As required by law or legal process
• To protect our rights or prevent fraud
• With service providers who assist us (under strict confidentiality agreements)

Content you mark as "public" will be accessible to others through your public profile or sharing links, as intended.

4. No Refund Policy & Heavy Resource Usage

For more details, see our Refund Policy.

5. Data Security

Our Security Measures

We implement industry-standard security practices to protect your data:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Access Controls: Strict authentication and authorization protocols
• Regular Backups: Automated backups to prevent data loss
• Security Monitoring: Continuous monitoring for threats and vulnerabilities
• Secure Infrastructure: Hosted on reputable, secure cloud platforms

Your Responsibility

While we take security seriously, you also play a role in protecting your account:

• Use strong, unique passwords for your Qibila AI account
• Do not share your login credentials with others
• Report any suspicious activity or security concerns immediately
• Keep your email account secure (as it's used for password recovery)

6. Your Rights & Data Control

You have the following rights regarding your personal data:

Access & Correction

• View your account information and content at any time
• Update or correct your personal information through account settings
• Request a copy of your data

Deletion & Portability

• Delete your content or entire account
• Request data portability (export your content)
• Withdraw consent for certain data processing (where applicable)

Contact for Privacy Requests

To exercise your rights or ask questions about your data, contact us through:

• In-app support system
• Email support (accessible via account settings)

We will respond to privacy requests within 30 days.

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Content: Stored until you delete it or close your account
• Usage Data: Typically retained for 12-24 months for analytics
• Billing Records: Retained for tax and legal compliance (typically 7 years)

When you delete your account, we will delete or anonymize your personal data within 90 days, except where we must retain it for legal reasons.

8. Third-Party Services

Qibila AI uses third-party service providers to support our operations:

• Payment Processors: To handle subscription payments securely
• Cloud Hosting: To store data and run our infrastructure
• AI Providers: To power our AI features
• Analytics Tools: To understand app usage and performance

These providers have limited access to your data only as necessary to perform their functions and are bound by confidentiality agreements.

9. Children's Privacy

Qibila AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our data practices or service features
• Legal or regulatory requirements
• Industry standards and best practices

When we make significant changes:

• We will update the "Last updated" date at the top of this page
• We will notify you via email or in-app notification
• Continued use of the service constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through:

• Our support system within the app
• Email support (accessible via your account settings)